Guitar Center Returns and Refunds

Please find details regarding the return and refund policies for Guitar Center below. We encourage you to leave a comment regarding your experience requesting a return or refund from Guitar Center so others can benefit from what you learned.



Guitar Center Return Policy

To receive a full refund, items must be in original condition and unused with all original manuals, accessories, warrantees and original packaging or a return handling charge will be assessed. Many items allow up to 30 days after purchase for a return. Not all merchandise may be returned or returned within this timeframe; ask a Guitar Center associate for details. Refunds for cash over $40.00 will issued a check.

Shipping and handling will not be refunded. The value of free shipping will be deducted from a refund. To avoid shipping fees, return items at the nearest Guitar Center store.

Guitar Center reserves the right to refuse excessive returns from any customer.

Call 1-866-498-7882 or see your packing list for instructions on international returns.

For a return authorization, call 1-866-498-7882. Ship items to:
Guitar Center
(Your RA #)
4005 N Norfleet
Kansas City, MO 64161-9231

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