Posted by Anonymous
Verizon: I need to have you pickup or otherwise return some Fios equipment you recently sent. It was delivered by UPS to the wrong address. I am Unit A. It was delivered to Unit D. I now have the box. The email you sent me refers to the return label included with the shipment. I cannot find a return label. I request that you send UPS or a Verizon employee to pick up the box. The entire situation was misrepresented to me. I was told by a Verizon man (or men) who came to my door in early December that I needed to convert to Fios since it was fiber optics and copper wire was being phased out. I was also told that I could (would?) lose service if I didn't convert. That was not true as far as I now know. I spoke with another person who lives in this development and he didn't know anything about it. I want to get rid of this box of equipment. Please advise how I can do that. There should not be any cost to me for this.