Posted by Anonymous
I wish I had read some of these comments. I didn't know Express return policy is a nightmare until I tried to return a suit which didn't fit me. I was treated like non entity In spite of spending thousands of dollars over many years. The issue was I removed "the do not remove tags. Honestly I have never paid attention to them as I buy clothes which I like with no intention of returning. I was told to put the suit on Ebay by their sales clerks.I talked to their corporate guys who were of no help.I didn't want a refund but an exchange but I guess my business is of no significance. "Our policy"has been repeated to me by everyone I talked to. So buyers beware this isn't a place to shop for friend's gifts because it will be a nightmare returning merchandise.